STANDARD WARRANTY AGREEMENT

 

1  Introduction

This document describes the warranty policy of Turbos Specialist’s Ltd regarding turbocharger recondition and associated accessories including cores, kits and other components (hereinafter

Referred to as the “Product”).

This warranty covers any failures of the Product, under normal use and service, which result from a defect in material or factory workmanship.

 

2  Warranty period

Warranty period is twelve months (6 months for HGV) from the date the Product are placed in service.

3  Limitations

The warranty does not cover Product failures when:

• Improper storage at any time
• Use of improper or contaminated fuels, coolants or lubricants
• Negligence, misuses or accidences
• Owner or operator abuse or neglect
• Warranty is not transferable
• Lack of maintenance or unauthorised repairs or modifications to the Product or the engine in which the Products are installed
• The use of non-genuine parts or components in the repair of a Product
• If you are not able to provide our warranty sheet and invoice issued with
• If any of the turbocharger parts shows the signs of overheating (blueish colour, scratch marks of tear between the parts occurred of lack of lubrication).
• Carbon builds up on any parts. 
• Oil leak from the Engine
• Damage marks from the foreign bodies
• Damage marks due to Overspeed, or from modifications.

4  Turbos Specialist Ltd responsibilities

In the event of a failure of the Product during the warranty period due to defects in material and/or workmanship, Turbo Specialist Ltd will only be responsible for:

 

• Repair or replacement of the failed Product
• Reimbursement of the selling price

 

Turbos Specialist Ltd will not be liable for any vehicle towing, travel or parts and labour costs.

5  Owner responsibilities

The owner will be responsible for the following:

• Notifying Turbos Specialist’s or its distributor/dealer within 14 days of discovery of the failure
• Installing, operating, commissioning and maintaining the Product in accordance with Turbo Specialist Ltd guidelines
• Providing sufficient access to and reasonable ability to remove the Product from the Installation in the event of a warrantable failure.
• Follow the instructions on the Recommendation sheet prior to

Any failed components claimed under warranty remain the property of Turbos Specialist Ltd. Turbos Specialist Ltd has the right to request that any failed component be returned to a Turbos Specialist location at the owner’s cost or scrapped at the owner’s location.

Recommendations for turbocharger care and servicing

To reach the maximum lifetime of turbocharger’s, the following engine maintenance service instructions must be strictly observed:

• Air filter system maintenance
• Oil filter system maintenance
• Oil change intervals
• Oil pressure control

The turbocharger is design such that it will usually last as long as the engine it does not require any special maintenance.

Please avoid the following:

• Dirt in the oil
• Inadequate oil supply (Oil system)
• High exhaust gas temperatures (ignition/ injection system)
• Penetration of foreign bodies into the turbine or the compressor Before fitting the turbocharger, checks must be performed:
• Engine Oil, Oil filter and air filter change
• Oil feed and return pipes, Intercooler and pipes checked and cleaned/
• Oil pressure
• DPF (diesel particular filter)/ Catalytic converter
• Prior starting the engine with the replaced turbocharger, engine must be cranked few times prior starting to make sure fresh oil fulfils the system. No acceleration is allowed until engine is
• Any recommendations given by Turbos Specialist Technicians must be followed.

90% of all turbocharger’s failure is due to those causes. To avoid these failures, regular maintenance is recommended.

Diagnosing failure

If the engine does not operate properly, one should not assume that turbocharger is the cause of failure. It often happens that fully functioning turbochargers are replaced even though the failure does not lie here, but with the engine.

Only after all these points have been checked should one check the turbocharger for faults. Since the turbocharger components are manufactured on high-precision machines to close tolerances and the wheels rotate up to 300,000 rpm, turbochargers should be inspected by qualified specialists only.